/* ==========================================================
   OUVIDORIA / CANAL DE DENÚNCIAS — Bigolin
   Atenção: neste tema html { font-size: 62.5% } → 1rem = 10px.
   Tokens da marca (scss/_variables.scss):
     vermelho #c4121a | gradiente 45deg #a8191b→#c4121a
     texto #70738a | títulos #323841 | amarelo #ffdd76 / #ffbf00
   Tipografia: Exo (títulos, itálico/uppercase) | Source Sans 3 (texto) | Lato (subtítulo)
   ========================================================== */

/* --- Header fixo sobre o hero vermelho: fundo branco desde o topo --- */
body.page-template-page-ouvidoria header {
  background-color: #ffffffd1;
}

/* ==========================================================
   HERO
   ========================================================== */
.ouvidoria-hero {
  position: relative;
  width: 100%;
  overflow: hidden;
  background: linear-gradient(45deg, #a8191b, #c4121a);
  border-bottom: 3px solid #ffbf00;
  padding-top: 17rem;
  padding-bottom: 8rem;
}

/* Imagem de fundo opcional (campo ACF) */
.ouvidoria-hero-bg {
  position: absolute;
  inset: 0;
  z-index: 0;
  overflow: hidden;
}

.ouvidoria-hero-bg img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

/* Textura diagonal sutil sobre o gradiente */
.ouvidoria-hero-overlay {
  position: absolute;
  inset: 0;
  z-index: 1;
  pointer-events: none;
  background-image: repeating-linear-gradient(
    45deg,
    rgba(255, 255, 255, 0.05) 0px,
    rgba(255, 255, 255, 0.05) 2px,
    transparent 2px,
    transparent 14px
  );
}

/* Com imagem, o gradiente vermelho vira véu por cima dela */
.ouvidoria-hero--com-imagem .ouvidoria-hero-overlay {
  background-image:
    repeating-linear-gradient(
      45deg,
      rgba(255, 255, 255, 0.05) 0px,
      rgba(255, 255, 255, 0.05) 2px,
      transparent 2px,
      transparent 14px
    ),
    linear-gradient(45deg, rgba(168, 25, 27, 0.95), rgba(196, 18, 26, 0.82));
}

.ouvidoria-hero-content {
  position: relative;
  z-index: 2;
}

.ouvidoria-breadcrumb {
  display: flex;
  align-items: center;
  gap: 1.2rem;
  font-family: "Lato", sans-serif;
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: #ffdd76;
  margin-bottom: 2rem;
}

.ouvidoria-hero-line {
  display: block;
  width: 6rem;
  height: 2px;
  background-color: #ffdd76;
}

.ouvidoria-hero h1 {
  color: #fff;
  margin-bottom: 2.4rem;
}

.ouvidoria-hero h1 span {
  color: #ffdd76;
}

.ouvidoria-hero p {
  color: #fff;
  max-width: 60rem;
  line-height: 160%;
}

/* ==========================================================
   SEÇÃO PRINCIPAL
   ========================================================== */
.s-ouvidoria {
  width: 100%;
  padding-top: 8.5rem;
  padding-bottom: 8.5rem;
  background-color: #f1f2f9;
}

.ouvidoria-layout {
  display: grid;
  grid-template-columns: 1fr 1.2fr;
  gap: 6rem;
  align-items: start;
}

/* --- Coluna esquerda: informações --- */
.ouvidoria-info-col .subtitulo {
  display: block;
  color: #c4121a;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  margin-bottom: 2rem;
}

.ouvidoria-info-col h2 {
  margin-bottom: 2rem;
}

.ouvidoria-info-col > p {
  line-height: 160%;
  margin-bottom: 4rem;
}

/* Benefícios */
.ouvidoria-beneficios {
  display: flex;
  flex-direction: column;
  gap: 2.4rem;
  margin-bottom: 4rem;
}

.ouvidoria-beneficio {
  display: flex;
  align-items: flex-start;
  gap: 1.6rem;
}

.ouvidoria-beneficio-icone {
  flex-shrink: 0;
  width: 4.8rem;
  height: 4.8rem;
  border-radius: 1rem;
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(45deg, #a8191b, #c4121a);
  color: #fff;
}

.ouvidoria-beneficio-icone svg {
  width: 2.4rem;
  height: 2.4rem;
  display: block;
}

/* Ícone enviado pelo ACF: forçado a branco para contrastar com o fundo vermelho */
.ouvidoria-beneficio-icone img {
  width: 2.4rem;
  height: 2.4rem;
  object-fit: contain;
  display: block;
  filter: brightness(0) invert(1);
}

.ouvidoria-beneficio-texto h3 {
  font-size: 18px;
  margin-bottom: 0.6rem;
}

.ouvidoria-beneficio-texto p {
  font-size: 15px;
  line-height: 155%;
}

/* Checklist */
.ouvidoria-checklist-box {
  border-top: 1px solid #d7d9e6;
  padding-top: 2.8rem;
}

.ouvidoria-checklist-title {
  font-family: "Exo", sans-serif;
  font-size: 14px;
  font-weight: 700;
  font-style: italic;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: #323841;
  margin-bottom: 1.6rem;
}

.ouvidoria-checklist {
  display: flex;
  flex-direction: column;
  gap: 0.8rem;
}

.ouvidoria-checklist li {
  position: relative;
  padding-left: 2rem;
  font-family: "Source Sans 3", sans-serif;
  font-size: 15px;
  color: #70738a;
  line-height: 150%;
}

.ouvidoria-checklist li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.7rem;
  width: 0.8rem;
  height: 0.8rem;
  border-radius: 50%;
  background-color: #c4121a;
}

/* ==========================================================
   COLUNA DIREITA: TOGGLE + FORMULÁRIO
   ========================================================== */
.ouvidoria-identificacao-toggle {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 2.4rem;
  margin-bottom: 1.6rem;
}

.ouvidoria-toggle-label {
  font-family: "Lato", sans-serif;
  font-size: 14px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: #c4121a;
  margin: 0;
  flex-shrink: 0;
}

.ouvidoria-toggle-options {
  display: flex;
  gap: 2.4rem;
}

.ouvidoria-radio-label {
  display: flex;
  align-items: center;
  gap: 0.8rem;
  font-family: "Source Sans 3", sans-serif;
  font-size: 16px;
  color: #323841;
  cursor: pointer;
}

.ouvidoria-radio-label input[type="radio"] {
  display: none;
}

.ouvidoria-radio-custom {
  width: 1.8rem;
  height: 1.8rem;
  border-radius: 50%;
  border: 2px solid #b9bcce;
  flex-shrink: 0;
  transition: all 0.2s ease;
}

.ouvidoria-radio-label input[type="radio"]:checked + .ouvidoria-radio-custom {
  border-color: #c4121a;
  background-color: #c4121a;
  box-shadow: inset 0 0 0 3px #fff;
}

/* Bloco de identificação dentro do form CF7 (mostrado/escondido via JS) */
.ouvidoria-identificacao-fields {
  display: none;
  flex-direction: column;
  gap: 1.6rem;
  border-bottom: 1px solid #e2e3ee;
  padding-bottom: 2rem;
}

.ouvidoria-fields-title {
  font-family: "Exo", sans-serif;
  font-size: 14px;
  font-weight: 700;
  font-style: italic;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: #323841;
  margin: 0;
}

/* ==========================================================
   CAMPOS DO FORMULÁRIO
   ========================================================== */
.ouvidoria-form-col .form-group {
  width: 100%;
  margin: 0;
}

.ouvidoria-form-col .form-group label {
  display: block;
  font-family: "Lato", sans-serif;
  font-size: 14px;
  font-weight: 600;
  color: #323841;
  margin-bottom: 0.8rem;
}

.ouvidoria-form-col .form-input,
.ouvidoria-form-col .form-select,
.ouvidoria-form-col .form-textarea,
.ouvidoria-form-col input[type="file"] {
  width: 100%;
  border: 1px solid #d7d9e6;
  border-radius: 1rem;
  background-color: #f8f9fd;
  font-family: "Source Sans 3", sans-serif;
  font-size: 16px;
  color: #323841;
  outline: none;
  transition: all 0.3s ease;
}

.ouvidoria-form-col .form-input,
.ouvidoria-form-col .form-select {
  padding: 1.5rem 1.8rem;
}

.ouvidoria-form-col .form-textarea {
  padding: 1.6rem 1.8rem;
  min-height: 14rem;
  resize: vertical;
  line-height: 155%;
}

.ouvidoria-form-col input[type="file"] {
  padding: 1rem 1.2rem;
  font-size: 14px;
  color: #70738a;
  cursor: pointer;
}

.ouvidoria-form-col input[type="file"]::file-selector-button {
  margin-right: 1.2rem;
  padding: 0.8rem 1.6rem;
  border: none;
  border-radius: 0.6rem;
  background-color: #f1f2f9;
  font-family: "Lato", sans-serif;
  font-size: 13px;
  font-weight: 600;
  color: #c4121a;
  cursor: pointer;
  transition: all 0.3s ease;
}

.ouvidoria-form-col input[type="file"]::file-selector-button:hover {
  background-color: #c4121a;
  color: #fff;
}

/* Bloco de anexos: 3 campos empilhados sob um único rótulo */
.ouvidoria-anexos {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.ouvidoria-form-col .ouvidoria-anexos label {
  margin-bottom: 0;
}

.ouvidoria-label-hint {
  font-weight: 400;
  color: #9a9db2;
}

.ouvidoria-form-col .form-input::placeholder,
.ouvidoria-form-col .form-textarea::placeholder {
  color: #9a9db2;
}

.ouvidoria-form-col .form-select {
  appearance: none;
  -webkit-appearance: none;
  cursor: pointer;
  color: #70738a;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%2370738a'%3E%3Cpath d='M12 15.6315L20.9679 6.6636L22.3821 8.07781L12 18.4599L1.61792 8.07781L3.03213 6.6636L12 15.6315Z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 1.8rem center;
  background-size: 1.4rem;
  padding-right: 4.5rem;
}

.ouvidoria-form-col .form-input:focus,
.ouvidoria-form-col .form-select:focus,
.ouvidoria-form-col .form-textarea:focus {
  border-color: #c4121a;
  background-color: #fff;
  box-shadow: 0 0 0 4px rgba(196, 18, 26, 0.08);
}

/* Aceite (checkbox) */
.ouvidoria-form-col .wpcf7-acceptance .wpcf7-list-item {
  margin: 0;
}

.ouvidoria-form-col .wpcf7-acceptance label {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
  margin: 0;
  cursor: pointer;
}

.ouvidoria-form-col .wpcf7-acceptance input[type="checkbox"] {
  width: 1.7rem;
  height: 1.7rem;
  flex-shrink: 0;
  margin-top: 0.3rem;
  accent-color: #c4121a;
  cursor: pointer;
}

.ouvidoria-form-col .wpcf7-acceptance .wpcf7-list-item-label {
  font-family: "Source Sans 3", sans-serif;
  font-size: 14px;
  font-weight: 400;
  color: #70738a;
  line-height: 155%;
}

/* Botão de envio */
.ouvidoria-form-col .submit-btn,
.ouvidoria-form-col input.wpcf7-submit {
  width: 100%;
  padding: 1.8rem;
  border: none;
  border-radius: 1rem;
  background-color: #c4121a;
  font-family: "Exo", sans-serif;
  font-size: 16px;
  font-weight: 700;
  font-style: italic;
  text-transform: uppercase;
  color: #fff;
  cursor: pointer;
  transition: all 0.3s ease;
  margin-top: 0.8rem;
}

.ouvidoria-form-col .submit-btn:hover,
.ouvidoria-form-col input.wpcf7-submit:hover {
  background-color: #ff1620;
}

/* ==========================================================
   CONTACT FORM 7 — compatibilidade
   ========================================================== */
.ouvidoria-form-col .wpcf7 {
  width: 100%;
}

.ouvidoria-form-col .wpcf7-form {
  display: flex;
  flex-direction: column;
  gap: 2rem;
  margin: 0;
  padding: 4rem;
  background-color: #fff;
  border: 1px solid #e2e3ee;
  border-radius: 2rem;
  box-shadow: 0 20px 40px -10px rgba(50, 56, 65, 0.1);
}

/* CF7 injeta <br> e <p> vazios — neutraliza */
.ouvidoria-form-col .wpcf7-form br {
  display: none;
}

.ouvidoria-form-col .wpcf7-form p:empty {
  display: none;
}

.ouvidoria-form-col span.wpcf7-form-control-wrap {
  display: block;
  width: 100%;
  margin: 0;
  padding: 0;
}

/* Erro por campo */
.ouvidoria-form-col span.wpcf7-not-valid-tip {
  display: block;
  font-family: "Source Sans 3", sans-serif;
  font-size: 13px;
  color: #c4121a;
  margin-top: 0.6rem;
  padding-left: 0.4rem;
}

.ouvidoria-form-col .wpcf7-spinner {
  display: none;
}

/* Mensagem de resposta */
.ouvidoria-form-col .wpcf7-response-output {
  margin: 0.8rem 0 0;
  padding: 1.2rem 1.6rem;
  border: none !important;
  border-radius: 1rem;
  font-family: "Source Sans 3", sans-serif;
  font-size: 14px;
  text-align: center;
}

.ouvidoria-form-col .wpcf7-mail-sent-ok {
  background-color: #eef9f2;
  color: #1c6b40;
}

.ouvidoria-form-col .wpcf7-mail-sent-ng,
.ouvidoria-form-col .wpcf7-aborted {
  background-color: #fdeff0;
  color: #a8191b;
}

.ouvidoria-form-col .wpcf7-spam-blocked,
.ouvidoria-form-col .wpcf7-validation-errors {
  background-color: #fff8e6;
  color: #8a6100;
}

/* ==========================================================
   RESPONSIVO
   ========================================================== */
@media (max-width: 1090px) {
  .ouvidoria-hero {
    padding-top: 15rem;
  }
}

@media (max-width: 1024px) {
  .ouvidoria-layout {
    grid-template-columns: 1fr;
    gap: 5rem;
  }
}

@media (max-width: 768px) {
  .ouvidoria-hero {
    padding-top: 14rem;
    padding-bottom: 6rem;
  }

  .s-ouvidoria {
    padding-top: 6rem;
    padding-bottom: 6rem;
  }

  .ouvidoria-form-col .wpcf7-form {
    padding: 2.4rem 2rem;
  }

  .ouvidoria-identificacao-toggle {
    gap: 1.6rem;
  }
}

@media (max-width: 400px) {
  .ouvidoria-hero h1 {
    font-size: 30px;
  }

  .ouvidoria-info-col h2 {
    font-size: 30px;
  }
}
